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Yan Song's Blog – July 2015 Archive (3)

Towards Less Dysfunctional Workplaces – Recognizing Patterns of Growth

One of the greatest challenges for anyone involved in a growth relationship is that there are simply too many and often conflicting choices! The wife wants a 2nd child while the husband has already set his eye on a vintage car; a college student aspires to be an artist but also expects a juicy starting salary upon graduation; an employee wants to be recognized as a top performer while the manager has to deal with complaints about his brash communications style; an important…


Added by Yan Song on July 23, 2015 at 10:06pm — No Comments

Towards Less Dysfunctional Workplaces – Getting Out of the Gate

Many years ago I worked on a customer relationship improvement project for a Fortune 500 company. Participants are the customer relationship managers who had had mediocre customer feedback and/or fell under the expectations of senior management.

At our first meeting, I asked everyone to name some challenges of their job. Most complained that they were kept extremely busy, not enough time for their families and work/life balance was terrible. I asked what challenges they had with…


Added by Yan Song on July 19, 2015 at 8:51pm — No Comments

Towards Less Dysfunctional Workplaces – New Principles and Strategies

Not long ago PBS broadcasted a documentary on the history of US cancer research and development over the course of 20th century. The producer chose the name ‘the emperor of all maladies’ to emphasize cancer’s uncanny ability to elude human attempts of coming up with an effective cure. Having observed so many different mutations of workplace dysfunctions, I begin to see some important similarities between the biological attributes of cancer and the cultural characteristics of…


Added by Yan Song on July 15, 2015 at 7:51pm — No Comments

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